FAQ

Questions & answers

Curious about our corals, service, or why thousands trust us? Find quick answers to what new and returning customers ask most.

We ship overnight via trusted couriers in insulated, temperature-stable packaging. Every coral is hand-packed for safe arrival and comes with our Arrive Alive Guarantee.

Yes. Every coral is tank-raised or sustainably sourced, quarantined, and inspected before shipping. We take coral health seriously and will never send out anything we wouldn’t add to our own display tanks.

Just browse our corals, add your favorites to your cart, and check out. You’ll get tracking updates, delivery coordination, and guidance if it’s your first time. We’ve shipped hundreds of orders nationwide.

Definitely. All orders are backed by our Arrive Alive Guarantee, and we’re available post-purchase for care tips, placement advice, or anything else you need to keep your new corals thriving.

You can reach us anytime via the following methods:

Contact page

Phone/ Whatsapp: 07359881273

Email: Sales@coralvault.co.uk

You can also contact us using the chat icon on the site. We’re always happy to help with orders, coral care, or tank advice.

View Our Corals Your Way

Choose how you’d like to browse — live video, in-person visits, or extra photos before you buy.

Book in a Video Call

Book a live video call to view our full range of corals, including recent arrivals and unlisted stock, and choose your pieces with confidence.

Visit by Appointment

Visit our Birmingham-based setup by appointment to see our latest coral stock, including fresh arrivals and hand-pick what suits your reef.

Request Additional Photos

Request additional photos or videos of any coral to get a clearer view of colour, size, and detail before making your final decision.

Shop By Category

Browse our range of corals by type to quickly find what suits your reef.

Our Corals, Your Honest Reviews

Jason Nicholas
Jason Nicholas
Verified ownerVerified owner
5/5
2 months ago
Jason Nicholas
Jason Nicholas
Verified ownerVerified owner
5/5
2 months ago
Jason Nicholas
Jason Nicholas
Verified ownerVerified owner
5/5
2 months ago
GARRY REDBOURNE
GARRY REDBOURNE
Verified ownerVerified owner
5/5

Lovely coral looks great

1 year ago
Gail P.
Gail P.
Verified ownerVerified owner
5/5

Excellent sized coral and very healthy

1 year ago
Shelana
Shelana
Verified ownerVerified owner
5/5

Really happy with the Duncan will defo buy again!

1 year ago
GARRY REDBOURNE
GARRY REDBOURNE
Verified ownerVerified owner
5/5

fantastic from start to finish coral opened up with 30 mins of going into my tank

1 year ago
Anonymous
Anonymous
Verified ownerVerified owner
5/5

Such amazing value

1 year ago
b d.
b d.
Verified ownerVerified owner
5/5

Amazing quality clean skellington and big skinband

1 year ago
GARRY REDBOURNE
GARRY REDBOURNE
Verified ownerVerified owner
5/5

This is bloody lovely

1 year ago